For specific questions about your account balance, please contact Accounts Receivable at 1-800-354-8127 (Monday-Friday 8am-5pm EST). Or email us at
Write to us at firstname.lastname@example.org
If you would like to speak to a Customer Service Representative directly, call 1-800-268-3860 Toll-free (anywhere in Canada or the U.S.) or
905-887-7323 (Greater Toronto area).
Our hours of operation are Monday to Friday 7:30 am to 8:00 pm EST, Saturday 9:00 am - 1:30 pm EST.