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Frequently Asked Questions


This summer, don't forget that orders from teacher catalogues can ship to your home!

To have your order delivered to your home or an alternate address over the summer, or held for delivery in late August/early September, please call Customer Service at 1-800-268-3860 PRIOR TO PLACING YOUR ORDER. Customer Service is available Monday-Friday, 8:30am-4:30pm EST.

The following catalogues are available for you to order this summer:
* Classroom Essentials Summer Teacher Store, until July 26, 2014
* 2013 Book Club Rewards catalogue, until July 26, 2014
* NEW 2014/2015 Classroom Essentials Catalogue, all summer and next school year
* NEW 2014/2015 Les indispensables du prof, all summer and next school year
* New 2014/2015 Book Club Rewards catalogue, beginning August 5, 2014

Student Book Clubs (Elf, SeeSaw, Lucky, Arrow, TEEN, Club de lecture, Interactive Learning, and the Special Offers) are now completed for the year. We're hard at work getting ready for September, and we know you are too! As you plan for your new class, we hope having the teacher catalogues available will help.

ClubsOnline is also available all summer long for you to check the balance of your account or Bonus Bank.

Have a Great Summer, and Happy Reading!

Do You Want to Place Your Book Club Orders Online?

Call Customer Service (English 1-800-268-3860, French 1-800-625-8583) for your ClubsOnline password today.

Monday to Friday
8:30am – 4:30pm EST

Once you have your password, visit our web site and click on ClubsOnline. Click on Log-in to ClubsOnline and you'll be asked to input your Account Number followed by your ClubsOnline Password. (Note: some web browsers will ask for Name and Password, please input your Account Number and Password in these respective fields.)

Remember to LOG OUT to ensure your privacy and security online!

ClubsOnline is available exclusively to Canadian teachers sponsoring a Scholastic Book Club. Not available to the public.

* ClubsOnline works best with Internet Explorer 6 or greater, Firefox 2 or newer and Safari 3 or newer, running on Windows XP, Vista or MacIntosh X.